80% of errors come from 20% of integration
To be quite honest, 80% of the work to pull off an integration is easy. It still has to be done right, but after you have done more that one supplier boarding there are many things that just make sense.
But then there is that 20% that is not so easy. 20% that you end up spending way too much time on. And its this 20% that produces the most exceptions, the most errors and the most cost.
We need the whole integration, we can’t just skip this part. But we can be aware of it and do the work to ensure it doesn’t grow or become a stubling block to our project.
Short list for me:
- new tech that is mandated or cool
- undefined support contacts
- one off integrations
- un assured delivery
- unmonitorable processes
- integrations without a well planned design
These are not in any particular order of occurrence or severity that I am aware of.
I am sure that there are other cases and causes for that 20% that either don’t come to mind or that I haven’t encountered. (Lucky me) Please feel free to add to this list.
And I expect that I will be blogging about some of these in more detail.
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